Frequently Asked Questions
Getting Started
Most retail locations with steady daily foot traffic qualify. We review your location type, hours, and estimated cash demand, then recommend purchasing, placement, or a partnership program.
Standard installations are typically completed within one to two weeks of approval. Freestanding units are usually installed in a single visit, and the machine is live the same day.
Terms depend on the program. Purchasing an ATM has no service commitment beyond processing, while full-service placement agreements use straightforward, clearly explained terms.
Ownership & Revenue
If you own the ATM, you keep the surcharge fees collected on every withdrawal. With placement and partnership programs, revenue is shared based on the agreement you choose.
Most locations start with $2,000 to $5,000 and adjust based on real withdrawal volume. Our reporting makes it easy to right-size your cash load over the first few weeks.
You get access to online reporting with daily transaction counts, surcharge totals, and settlement history, so deposits are always easy to reconcile.
Service & Support
Our support team troubleshoots remotely first. If on-site service is needed, a technician is dispatched to repair or replace parts, keeping downtime to a minimum.
Yes. Every machine we sell and place meets current EMV, ADA, and encryption requirements, and we handle compliance updates as standards change.
In many cases, yes. We can evaluate your existing machine, take over processing, and provide ongoing maintenance and technical support.